Owen Reed are recruiting for a DP Team Leader to join a top London law firm. This is a Evening role and the hours of work are 15h30 to 23h00.
The DP Leader will report directly to the Operations Manager. The DP Leader will be responsible for the delivery of effective and professional business support to the legal teams and business support teams and ensuring the service provided by Document Specialists, Team Assistants, Team Executives and Facilities.
Main responsibilities of the DP Team Leader:
Day to day supervision of the support provided by Document Specialists, Team Executives, Team Assistants and Facilities.
Working closely with the Team Coordinator to ensure work is efficiently completed to required deadlines.
Encourage the team working environment, with fair distribution and allocation of work, and the opportunity to assist with all work varied work tasks provided to all.
Review the work submitted to workflow and take detailed job briefs: provide users with advice on turnaround, system use, document format etc, negotiating realistic deadlines when required.
First point of contact for people related issues within the team, escalating to the Operations Manager when necessary.
Coordinate annual and mid-year performance reviews, probation meetings and regular one to one meetings with the assistance of the Operations Manager.
Involved in the planning for resources, and responsible for dealing informally with issues such as sickness, timekeeping or performance, escalating when necessary.
Work with the Operations Manager to determine skill requirements and training needs.
Assisting with the recruitment of and selection of team members and recruitment projects.
Continually assess and review process and system improvements, to ensure the teams are working as efficiently as possible and is committed to fostering a culture of continuous improvement at both at a personal, an individual and an organisational level.
Keeping accurate records and ensuring adequate cover is arranged for holiday and sickness, including holding individual return to work meetings when required.
Coordinating the arrival of new team members and arranging on-boarding requirements such buddies, inductions and introductions to the team.
Assisting with the reviewing and implementation of ongoing process improvements, working closely with managers to utilise improved technology, best practice or better ways of working.
Provide first level approval for expenses or additional support requirements.
Ensure firm’s policies and procedures are followed.
Provide assistance with ad hoc tasks and projects as required.