Owen Reed is looking to recruit an innovative HR Operations Coordinator to join a top law firm in London.

POSITION OVERVIEW

This position supports the efforts of the Firm’s Human Resources (HR) department, working with the HR Operations team to provide a seamless HR Operations service.

JOB RESPONSIBILITIES

HR Operations Inbox

• Coordinate the London HR Operations inbox, ensuring queries are allocated to team members as appropriate.
• Ensuring all employee queries are responded to using the standard email response templates and escalated where appropriate.
• Responsible for reviewing team draft emails for complex matters.

HR Systems

• Primary responsibilities are related to accurate and timely data entry into PeopleSoft for new hires, personal changes such as name, phone, address, email, citizenship, visa, education, languages, office/cube updates, teleworker agreements etc for the London, Paris, Brussels & Riyadh o
• Take the lead with maintaining / auditing the PeopleSoft database for the London, Paris, Brussels & Riyadh offices. Conducting the weekly audit of joiner information.
• Provide support and guidance to London, Paris, Brussels & Riyadh staff in the use of PeopleSoft, including training new joiners.
• Ensure any technical issues with the system are promptly raised, supporting with full investigation and testing as required.
• Support the HR Operations team in testing bug/issue fixes, system enhancements and developments to PeopleSoft.
• Identify needs and work to provide ad hoc reports to Directors/Managers as and when required.
• Coordinate the International offices on the transfer and secondment process, in line with the US.
• Provide HR Operations back up for relevant team members in all critical PeopleSoft functions including timecard review.
• Run queries out of PeopleSoft to support requests for data. Check queries run by team for accuracy and formatting prior to distribution.

Payroll

• Responsible for accurately updating PeopleSoft with all payroll data changes for the London office.
• Preparation and validation of the monthly payroll information for the London office.
• Responsible for running the Deduction Calculation (ded calc) process in PeopleSoft and liaising with benefits team to investigate any queries which arise.
• Responsible for running the monthly timesheet reconciliation process and dealing with/investigating all queries in relation to the process.
• Responsible for running the monthly Associate Vacation reconciliation process and dealing with/investigating all queries in relation to the process.

General

• Provide the HR Operations team with general administration on projects and other duties as needed.
• Assist the HR Operations team with preparing and reviewing process documentation across the function.
• Screen telephone calls and record messages for the HR Operations team.
• Schedule meetings, manage diaries and take accurate meeting notes as requested.
• Liaising with other departments within the London, International and US offices.