Owen Reed is looking for highly diligent Legal PA to provide high quality, proactive and experienced PA support to a team of partners and fee earners.

DUTIES

• Work collaboratively with all Finance teams to proactively support fee earners’ financial performance, including client billing and reports, management of matter balances, and working capital.

• Work closely with Business Development to support fee earners on organisation and attendance of events and conferences; CRM administration; production of and updating fee earner CVs; using the Business Development hub and credentials database; assisting with bids, tenders, and pilots.

• Where your allocated fee earner is a Client Relationship Partner (CRP) for a Client Universe Client, assist the Business Development team with organising and attending core team and relationship meetings; organisation and attendance of events; assist with compiling regular client reports as required.

• Undertake all matter management processes, applying correct rates at opening, prompt preparation of engagement letters, matter specifications, and liaising with the Business Acceptance Unit as required.

• Conflict check and Client Due Diligence processes, accurately completing the end-to-end Client Matter Inception (CMI) process whilst adhering to Firmwide best practice protocols.

• Ensure all file management processes are undertaken correctly by identifying matters for closure, bills are paid, clearing client balance, WIP, and archiving completed files.

• Comprehensive diary management including forward planning, proactive travel and meeting arrangements, identifying meeting clashes and resolving independently where appropriate.

• Identifying and recommending cost-efficient options for complex travel arrangements.

• Ensure all meeting requirements are identified and actioned, including proactive preparation of meeting packs, itineraries, room, and hospitality resources.

• Utilise the Cube on all administrative tasks, taking ownership to ensure tasks are completed and delivered to fee earners in a timely and accurate way.

• Delegate appropriate tasks to Document Production including pitch and tender documents, conversion and amendment of legal documents, and transcripts.

• Demonstrate technical competency in order to support fee earners, identify and address knowledge gaps to fulfil all elements of the role.

• Adhere to the firm’s risk and compliance policies and procedures and raise any issues or queries promptly with the relevant Partner and/or Risk and Compliance.

• Successfully complete, on time, all compulsory firm training and return all complaints and claims questionnaires.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (BESPOKE TO ROLE)

• Excellent verbal and written communication skills, with a strong command of grammar and punctuation to ensure clear, professional communication.

• Three years’ experience (or equivalent) gained within a comparable environment, demonstrating expertise at an appropriate level.

• Willingness to work flexibly to meet client needs, adapting to changing demands and priorities.

• High degree of competence in the use of Microsoft Office Suite, ensuring efficiency and proficiency in tasks and communication.

• Proven experience of exceptional client service, consistently delivering high-quality service that meets or exceeds client expectations.

• Detail-focused, with experience working in a fast-paced office environment, managing multiple tasks with accuracy.

• Ability to work effectively and collaboratively as a team member, while also demonstrating strong independent working capabilities.

• Commitment to exceeding expectations and goals, consistently striving to surpass targets and contribute to team and company success.