Owen Reed are recruiting for 3 Legal Support Assistants to join a top law firm in London. Duties will include:

Comprehensive electronic and hard copy document management support including photocopying, scanning, pagination, printing and binding
Certifying, redacting and converting hard and electronic copy documents
Mail and courier co-ordination and booking
Travel bookings and timetable research
Closure of files using the matter management tool
Creating paperless pro-formas and completing expense forms
Assist training members of the team
Manage workflow via internal workflow management system to meet strict SLAs and deadlines
Ongoing management of files and filing areas including creation, archiving and retrieval
Provision of general administrative support, working collaboratively with Office Services as required to ensure client deadlines are met
Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the immediate line manager
Successfully completes, on time, all compulsory firm training.

Knowledge, skills and experience required (bespoke to role)
Any successful applicant will need the following skills and competencies:

Competent use of all Microsoft Office packages
One year's experience (or equivalent) gained within a comparable environment and at an appropriate level is desired
Exceptional communication skills
Proven experience of exemplary customer service
Detail focussed and experience of working in a fast-paced office environment
Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently
Experience of prioritising a substantial and diverse workload within strict deadlines desirable
Experience of working with document management / case management systems beneficial
Demonstrable commitment to exceeding expectations and goals
Willingness to work flexibly to meet client needs.