Owen Reed is looking to recruit a proactive Senior Receptionist to join top law firm in London.
You will also assist the wider office with general administration, providing an efficient and flexible service to internal clients.
Key Responsibilities
- Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception
- Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents
- Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms
- Be responsible for all documents and post arriving in the office, during the day
- Every item and visitor to be logged consistently for the records
- Provide refreshments for clients/meetings where requested
- Provide support for events as required
- Work with tact and discretion with clients on the telephone and face to face
- Use the Teams system and answer telephone enquiries promptly and efficiently
- Occasional cover when required of reception within the other offices
- To attend departmental and other meetings and training as required
- Produce documents, letters and emails as required for other teams
- Copying files, scanning and emailing documents
- Data input to the CRM System as required
- Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries
Skills, Experience and Attributes
- Minimum of 5 GCSEs A-C (Including English and Maths)
- Experience of working within a Receptionist role in a professional services environment
- Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc
- Experience of dealing with telephone-based enquiries and utilising a switchboard
- Excellent organisation capability with the ability to effectively prioritise
- Customer service focused
