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Conveyancing/Legal Assistant

Type: Permanent
Salary: £20,000 - 26,000 per annum

Owen Reed are recruiting for a Conveyancing/Legal Assistant to join a top law firm in Twickenham.  The role is to support the Fee Earner(s) by providing legal assistance to conveyancers and clients.

Hours: 8.30am - 5pm, Office based

Key Objectives
• To assist Fee Earners in the management of caseload by actioning legal procedures as directed.
• To assist Fee Earners in the management of caseload by dealing with file related queries either face to face or by telephone.
• To assist Fee Earners in the processing of matters on a timely and cost-effective basis.
• To support Fee Earners in the maintenance of files by effective file management.
• To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner.
• To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary
• To use the correct procedures and systems in order to manage cases effectively and in accordance with the company’s standards and legal requirements.
• To improve and enhance the company’s client base by effective liaison with existing clients.
• To manage own work allocation, productivity and quality of work with minimum supervision.
• To comply with all, company policies and procedures
• To ensure our clients received the best possible service at all times
• To ensure our introducers of business receive the best possible service at all times.

Key Responsibilities
• Linking post to client
• Using Case Management/Ledger Systems
• Verifying client identification in accordance with company Laundering Policy Guidelines.
• Opening Files issuing initial documentation/client care forms.
• Reviewing files ready for archiving/closing files.
• Ensuring all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day.
• Produce contract documentation in accordance with the company procedure and policy
• Raise pre-contract enquiries
• Order searches
• Exchanges
• Post-completion
• Generally, assist the Fee Earner with all aspects of file progression and casework, with their input and guidance.

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