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Document Production Specialist

Type: Contract
Salary: £25,000 - 30,000 per annum
Location: London

Owen Reed is recruiting for a  Document Production Specialist to work on a part time basis working Mon - Wed 8-4 for a top law firm in London.  The Document Production Specialist will work on a 9 month fixed term contract and will work remotely from home.  Salary - £25,000 in the regions/£30,000 for London (pro rata)

About the Role:
Working within the Document Services Centre providing accurate and timely transcriptions and document preparation, this is a hands on role, covering an ever expanding range of responsibilities, including:
• Transcribing a variety of short and lengthy electronic dictations from clients, including single-speaker and multi-speaker.
• Taking instruction from a dictation.
• Creating/amending legal documentation using various MS Office products.
• Converting files from PDF into fully functional documents in various packages.
• Providing fast and effective solutions to document issues for clients and processing transcriptions in a time pressured environment.
• Utilising established templates, adhering to brand guidelines and production best practices.
• Consistently delivering high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
• Maintaining effective and collaborative communication with team colleagues.
• Developing and maintaining relationships with team and key stakeholders

• Must have good experience in using digital dictation software such as Winscribe, BigHand or SpeechExec.
• Must have excellent MS Office skills, including Word, PowerPoint and Excel.
• Must have good knowledge of PDF conversion software such as Adobe or pdfDocs.
• Must have the ability to multi-task, as well as perform accurately under time pressures and constraints.
• Must show initiative and good judgement and be able to work independently.
• Must have the ability to concentrate in a virtual environment of multiple demands and distractions.
• Maintains exemplary attention to detail and a personal commitment to consistently producing high quality work.
• Must be able to maintain confidential information and work in a fast-paced, dynamic and creative environment.
• Must engender a culture of professionalism, superior customer service, and accountability within the team.
• Develop an in depth knowledge firm's branding guidelines.
• Maintain motivation to continually improve core software-skills, to meet and accommodate the client's changing requirements.
• Must be able to work independently and collaboratively.
The ideal candidate will have:
• Prior experience with transcribing dictations.
• At least 3 years' experience working within the document production field.
• Prior experience in a legal production environment is an advantage.
• Excellent working knowledge of document production practices and technologies.
• Advanced technical knowledge.

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