Owen Reed is looking for a Reception Co-ordinator for a top law firm in London.

Working Arrangement: Full-time, office-based.

The Opportunity

A fantastic opportunity has arisen for a Reception Co-ordinator to join a prestigious law firm in London. This Reception Co-ordinator role sits within a busy and highly professional client services team responsible for delivering an exceptional experience to clients, visitors and colleagues.

The successful Reception Co-ordinator will support the Reception & Client Services Manager in ensuring the smooth running of reception operations and client-facing areas. This Reception Co-ordinator position offers the opportunity to take ownership of key responsibilities while helping to maintain the highest standards of client service.

Key Responsibilities

• Support the Reception & Client Services Manager in the day-to-day running of reception and client services.
• Provide guidance and support to the reception team when the manager is unavailable.
• Welcome clients and visitors in a warm, professional and friendly manner.
• Manage meeting room bookings and ensure rooms are prepared to the highest standard.
• Conduct regular checks of reception, meeting rooms and client-facing areas to ensure a first-class environment.
• Coordinate team rotas, holiday schedules and cover arrangements to maintain service levels.
• Assist with the planning and coordination of meetings, training sessions and internal events.
• Liaise with internal departments to ensure meeting and event requirements are delivered efficiently.
• Manage stationery and meeting room supply orders and conduct regular stock checks.
• Review invoices and process expenses accurately and promptly.
• Maintain accurate supplier and contractor records.
• Ensure reception systems, procedures and training materials remain up to date.
• Oversee switchboard operations and ensure all calls are handled professionally and efficiently.
• Work closely with HR and IT teams to maintain accurate staff information and resolve system issues.
• Take ownership of operational issues and ensure they are resolved promptly.

Skills and Experience

The ideal Reception Co-ordinator will have:

• Previous experience within a reception, front-of-house, hospitality or client services environment.
• Experience supervising, coordinating or supporting a team.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Outstanding attention to detail and a commitment to delivering high standards.
• A proactive and solutions-focused approach.
• Strong Microsoft Office skills, including Word, Outlook and Excel.
• The ability to build positive working relationships with cli